RETURNS & REFUNDS POLICY
Thank you for shopping at MatchWear!
If you are not satisfied with your purchase for any reason, you are more than welcome to request a full refund if you meet the eligibility requirements below.
Customers have 30 days to return an item from the date the item was delivered.
All items being returned must be unused and in the same condition it was received.
The items must be placed in their original packaging with all tags attached.
*Failure to meet these requirements will result in the customer being ineligible for return.*
Instructions for Returning Your Product
To request a return, go to matchwearnyc.com.
When you press “request return” on our website, a return label will be sent to your email. Please print out the label and attach it in place of the original label.
Package your items securely with the receipt and drop them off at a local UPS office. If you cannot provide the label, please bring the returned items along with the digital copy of the return label to a local UPS office.
Refunds will be processed once we receive and inspect the items. We will notify you of your refund status through your email immediately after inspection. Once we issue your refund, it may take additional time for your financial institution to make funds available for your account.